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Your account information

If you are the account owner, you can modify most of the account information that you defined when you created your account. To modify your account information:
1
Click your avatar at the top right of the window, then click Account settings.
2
Modify your account information as required.(see account information below).
3
Click save changes.
Account information fields
  • Account id - the name that will appear in the top left corner of all Integrate.io ETL screens.
  • Account name - the name that is attached to Integrate.io ETL’s application url to form the site name as follows:
    https://app.integrate.io/[site address].
  • Region - the region where your clusters are being created. It is recommended to create the clusters where the bulk of your data exists.
  • Location - the location of the account.
  • Billing email - the email address to which Integrate.io ETL will send billing information.
  • Gravatar email (Private) - by default, Integrate.io ETL uses the address you entered in the Email field for your gravatar. However, you can use a private gravatar account to display your avatar. No other information from your Gravatar account will be visible.
  • public ssh key - Use your account’s public ssh key to allow Integrate.io ETL access to data repositories that require key-based authentication (e.g. SFTP).

Cluster maintenance window

Once a week, long-running clusters undergo maintenance to pick up the latest platform updates. Maintenance runs during a 3-hour window and typically takes a minute or two per cluster. Jobs submitted while a cluster is under maintenance stay pending and run automatically once maintenance completes. Maintenance never interrupts a running job. When the window opens, the cluster moves to the Maintenance state and stops starting new jobs, but jobs already running on it continue. The cluster restarts only after all of its running jobs finish. If jobs are still running when the window closes, the cluster returns to Available without restarting, and maintenance is retried in the next week’s window. By default, the window starts Saturday at 02:00 UTC. You can move it to a time when your account runs fewer jobs. If Settings > Cluster shows “Cluster maintenance is not enabled for this account,” the window doesn’t apply to your account. To change the maintenance window:
1
Go to Settings > Cluster.
2
Select the Day the window runs.
3
Select the Start time. Options run hourly from 00:00 to 23:00.
4
Select the Timezone. Integrate.io ETL reads the start time in this timezone.
5
Click Save changes.
The summary below the fields shows the full window as you edit, for example Saturdays, 02:00 to 05:00 (UTC). The window stays at the same local time all year because Integrate.io ETL adjusts for daylight saving time. Only members with permission to update account settings can change the window.

Close account

If you no longer need your Integrate.io ETL account, you can delete it. To close (delete) an Integrate.io ETL account:
1
Click delete your account.
2
Enter your password.
3
Click delete my account.
Last modified on October 22, 2026